FREE SHIPPING:
Enjoy Free Shipping on U.S. orders over $100 and International order over $500.
BUSINESS DAYS & HOLIDAYS
Most orders are processed and shipped Monday - Friday, excluding federal holidays.
Packages do not ship from our shop on weekends or the following U.S. holidays:
- New Year's Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- Juneteenth National Independence Day
- Independence Day
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving
- Christmas
SHIPPING COST
Shipping cost is calculated on a "per order," "per item," "per pound," and " per country" basis and is based on the shipping option you select.
PROCESSING TIME & TRACKING ORDERS
We ship, excluding weekends and holidays. Please allow us up to two business days to make your items before shipping your order. You will receive a confirmation e-mail with the tracking link once your order ships, which can take up to 48 hours to update. If you do not see your shipping confirmation e-mail in your inbox after one business day, please double-check your junk/spam/promotions folder. We cannot be held accountable for any delays caused by the carrier.
PO BOXES
Please note that based on size, weight, or supplier restrictions, some products cannot be shipped or may be delayed when sent to a P.O. box address. If you stipulate a P.O. box as the shipping address for one of these items, you will see a shipping alert in your cart, where alternative options will be provided.
DELIVERY TIMES
We will ship all orders from our shop in Honolulu, Hawaii. Delivery time varies between regions and countries. However, generally, deliveries occur within 5 days to 14 days. Please note there can be occasional transit delays, which may affect the delivery time frame.
DELIVERY DUTY UNPAID
International orders are sent DDU (Delivery Duty Unpaid), and you may be liable for any customs duty and import taxes applicable on your purchase upon arrival in your country. The customs authority in your country determines these charges and is NOT liable to be paid for by Love Renaissance. Payment of these charges with freight carriers is necessary to release your order from customs.
If import taxes and duties are not paid on arrival at the destination country, and the receiver refuses the shipment, Love Renaissance will request the freight carrier to return the goods. Upon receipt of the returned goods, the purchaser will receive a refund of the item/s less any return freight costs incurred by Love Renaissance.
TITLE TO PRODUCTS
The risk of loss and title for these products passes to you upon the carrier's delivery to your ship-to address. Love Renaissance is not responsible for any loss, theft, or damage after delivery.