We are committed to providing quality products to our customers. While we hope that you are always satisfied with your Love Renaissance purchase, we realize there is some reason that you are not happy with it and may need to return a product. If you need to return your product, please review the information below.
• For hygiene and safety reasons, sealed products that have been opened are not eligible for reimbursement.
• Product must be in its original, unopened, and unused condition.
• Return must be made within 30 days of your receipt date for a refund.
• Only products purchased on love renaissance.shop may be returned for refund or exchange.
• We regret that we do not refund original shipping costs with the return.
• Please note on the front side of your receipt or packing slip the reason for your return.
•Please mail your Love Renaissance return to:
Love Renaissance
2301 Kalakaua Ave. Suite C117c
Honolulu HI96815
Our representatives will be happy to assist you with eligible returns.
EXCHANGE POLICY
We are happy to exchange any product that is defective, damaged or unused. If you will need to exchange your product, please review the information below.
•We accept exchanges on items purchase on love-renaissance.shop only up to 30 days after the original purchase.
•If there is a difference in cost with the exchange, one of our representatives may reach out to you for further information.
•You will be responsible for the return shipping & handling fees, which will not be refunded.
•Empty containers cannot be accepted for an exchange.
•Please contact us at 808-923-0991(11 am - 8 pm HST) or info@love-renaissance.shop for further instructions.
DAMAGED PRODUCTS POLICY
If you received an item that is broken or damaged, you may contact us within 30 days for a replacement. Items will not be replaced after 30 days. Please contact us at 808-923-0991(11 am - 8 pm HST) or info@love-renaissance.shop and our representatives will happy to assist you with further instructions.